If you recently changed your name, you will need to complete an Account Card and provide proof of the change.
- Online Banking:
- Log into online banking.
- Navigate to 'Support' then 'Secure Email'.
- Submit a request for an Account Card.
- After filling out the Account Card, please reupload it with a copy of your valid ID and proof of the name change.
- Mobile App:
- Download the Mobile App.
- Log into the mobile app.
- Navigate to the 'More' tab, then locate 'Secure Email'.
- Submit a request for an Account Card.
- After filling out the Account Card, please reupload it with a copy of your valid ID and proof of the name change.
Additional Assistance
If you do not have access to online banking, please call Interior Federal at 800-914-8619 and a Member Service Representative will be able to help you.