If you recently changed your name, you will need to complete an Account Card and provide proof of the change.

  • Online Banking:
    • Log into online banking.
    • Navigate to 'Support' then 'Secure Email'.
    • Submit a request for an Account Card.
    • After filling out the Account Card, please reupload it with a copy of your valid ID and proof of the name change.
  • Mobile App:
    • Download the Mobile App.
    • Log into the mobile app.
    • Navigate to the 'More' tab, then locate 'Secure Email'.
    • Submit a request for an Account Card.
    • After filling out the Account Card, please reupload it with a copy of your valid ID and proof of the name change.

Additional Assistance

If you do not have access to online banking, please call Interior Federal at 800-914-8619 and a Member Service Representative will be able to help you.